What We Collect and Why We Collect It
When you create an account on good11, we collect the details you enter directly — your name, email address, phone number, and the mobile wallet identifiers you use for deposits or withdrawals via bKash, Nagad or Rocket. We also collect transactional records tied to each payment,
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which we need to verify deposits, process withdrawal requests and resolve any wallet disputes. Beyond account registration, we log device type, browser, IP address and session activity. That technical data helps us detect suspicious login attempts and keep your account accessible only to you. We do
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not collect any payment credentials — your bKash PIN, Nagad OTP or Rocket password never passes through our system; those stay between you and your wallet provider. We retain your personal data for as long as your account remains active and for a period after closure
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as required by applicable rules. Your use of good11 and availability of services depends on your local law and the eligible regions we operate in. If you are unsure whether access is permitted in your area, please check local regulations before proceeding. We do not share
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your personal data with advertisers. Where we work with third-party service providers — payment processors, fraud-prevention partners — those parties receive only the minimum data needed to perform their function and are bound by confidentiality terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.